The HOMEMASTER software provides comprehensive and efficient master data management for facility management. It organizes the data into separate modules, allowing quick and precise access to each data group. The following modules support the smooth management of daily operational tasks:

• Users: Each user in the system has unique permissions. This ensures that everyone can only access their own tasks and information, while the system administrator can manage user access flexibly.

• Locations: The location module allows hierarchical registration of different sites (buildings, floors, rooms). It helps users know exactly which maintenance or operational tasks are associated with each area.

• Apartments: Managing apartments is crucial for users with multiple properties. The module provides clear records of the apartments' condition, maintenance needs, and related services. The module also handles the registration and generation of unique QR codes, which make the reporting of issues quicker and easier.

• Partners: The partner management module allows comprehensive management of maintenance companies, suppliers, and subcontractors. Related contracts, contact details, and other relevant information can be easily assigned to specific projects or sites.

• Equipment: The equipment module allows tracking the registration and lifecycle of all tools and machines. The module helps schedule regular maintenance tasks and track the progress of repairs.

• Forms: The form management module allows the creation of custom forms, enabling users to easily record reports, tasks, and other data created by themselves or colleagues. This module adapts flexibly to various operational processes.

These modules work integrally within the HOMEMASTER system, enabling the efficient and secure management of facility data and the optimization of workflows.

The issue ticket module provides a comprehensive solution for managing problems, service requests, and hotel guest inquiries that arise during facility management. The module aims to quickly and efficiently report, track, and resolve issues and requests, all supported by modern technological solutions.

• NEW INFO: A new application is under development, which also features artificial intelligence support alongside QR code-based identification.

• Automation of the Issue Reporting Process: The module ensures the structured recording of issues and requests, allowing easy tracking of building maintenance tasks. Issue tickets are created through custom forms, which generate immediate notifications for the appropriate personnel, ensuring fast intervention and resolution.

• QR Code-Based Reporting: To simplify reporting, the system also supports QR code-based reporting. By scanning QR codes placed at various points in the building, users can directly log issues or requests from their smartphones via a specially designed form. This reduces administrative burdens while speeding up processes and minimizing the time needed for reporting.

• Request Management and Service Ordering: The module also allows for the ordering of various services and equipment, whether it’s for regular maintenance, acquiring new tools, or special facility management services. Requests are displayed in an organized manner, ensuring efficient resource management.

• Hotel Guest Requests: In a hotel environment, the module is especially useful for managing guest-specific requests, such as cleaning services, minibar refills, or other special requests, quickly and simply. The requests are immediately displayed to the staff, thereby improving service quality and guest satisfaction.

Benefits ...

• Real-Time Reporting: With QR code-based issue reporting, users can log issues in real-time with minimal time investment, supporting immediate action.

• Integrated Processes: The issue reporting, request management, and resource allocation processes are fully integrated, enabling more efficient operations.

• Flexible Deployability: The module can be applied in various industries, including real estate and facility management, as well as hospitality.

• User-Friendly Interface: The intuitive, mobile-friendly interface allows users to access and manage issue tickets and requests anytime, anywhere.

The HOMEMASTER issue ticket module is an integrated system solution that enables the rapid handling of maintenance issues and the efficient service of guest requests, increasing the transparency and speed of operational processes.

The HOMEMASTER maintenance module provides comprehensive management of scheduled maintenance tasks. The system allows you to assign specific responsible persons and external partners to each maintenance event, who will receive automatic notifications about upcoming tasks. This feature helps ensure accurate tracking of tasks and guarantees that every maintenance activity is completed on time.

Maintenance tasks need to be recorded only once in the system, with a detailed description and frequency. The software then continuously monitors the tasks and automatically notifies the relevant parties as the due dates approach. This reduces administrative burdens and ensures that maintenance activities are carried out on schedule and smoothly.

Using the module, the efficiency of maintenance processes can be optimized, while the risk of possible malfunctions is reduced, leading to more sustainable long-term operations.

Benefits ...

• Automated Maintenance Notifications – The automatic tracking of scheduled maintenance and timely notifications to responsible parties reduces the risk of forgotten tasks.

• Centralized Task Management – Maintenance tasks, including the involvement of external partners, can be managed in one place, making workflows more transparent.

• Flexible Configuration Options – Tasks can be customized to meet individual needs, and responsibilities and frequencies can be easily adjusted for more efficient operations.

• Minimal Administrative Burden – With one-time task entry and system monitoring, the time spent on manual administration is significantly reduced.

The HOMEMASTER operations module ensures that maintenance tasks are carried out smoothly and accurately, optimizing the operation of accommodations and apartments.

The Meter Reading module allows for easy and quick recording of the readings from various meters, such as water, gas, and electricity. The system automatically monitors the frequency of readings and sends timely notifications to the responsible parties about upcoming readings, using the task management module to ensure accurate record-keeping. The data is recorded in an organized manner, making it easily accessible and verifiable, enabling tracking of consumption trends and cost optimization. The automatic alerts minimize the chances of reading errors and delays, contributing to more cost-effective operations in the long run.

Benefits ...

• Automated Notifications – The system, with the help of the task management module, timely alerts the responsible parties about upcoming meter readings, minimizing delays.

• Accurate Record-Keeping – Measured data is recorded accurately and systematically, helping to track consumption transparently.

• Cost Optimization – By analyzing consumption trends, it helps reduce costs and achieve more efficient operations.

• Simple Data Entry – A fast and user-friendly solution for recording and managing meter data.

This module provides a reliable and efficient tool for managing meter readings, contributing to accurate billing and long-term cost efficiency.

The Document module allows users to easily manage, organize, and access files. Whether it's contracts, technical documentation, or maintenance reports, the module stores all important documents in one place and ensures quick access to them. The system supports the organization of files by categories, the setting of access permissions, and automatic version tracking, thereby guaranteeing the up-to-date management of documents.

Benefits ...

• Central Document Repository – All documents can be stored in one place, making them easier to search for and manage.

• Automatic Notifications – The system sends notifications about document changes, ensuring that all relevant parties have timely access to the latest files.

• Access Permissions – The system allows precise setting of file access rights, ensuring data protection.

• Search Function – With the built-in search function, users can quickly and easily find the necessary documents, saving time.

This module ensures that all important documents are quickly accessible, enhancing the efficiency and transparency of operations.

The Order Module allows for the simple submission and tracking of procurement requests. During the processing of requests, there is the option to approve them and track them automatically, ensuring that orders are sent out on time and accurately. The module helps manage requests and orders in a transparent way, reducing administrative burdens and improving the efficiency of the procurement process.

The Payment Module is used for the recording and tracking of incoming invoices. During the processing of invoices, there is the option to approve them and automatically track payments. The module helps schedule payments accurately and maintain transparency in financial transactions, making budget management easier.

Benefits ...

• Quick and Simple Approval Processes – The approval of procurement and payment requests is done quickly and efficiently, reducing the possibility of human errors.

• Transparent Financial and Procurement Records – The system keeps the data of invoices and orders up-to-date and organized, making it easier to audit and trace.

• Cost Control – By regulating approval processes, it ensures that expenses remain within the proper limits.

• Efficient Order and Payment Management – Managing requests and invoices becomes faster and smoother, optimizing operations.

The Approval Modules help increase the transparency of operational processes while ensuring the smooth management of financial and procurement transactions.

The Newsletter module enables operators to effectively inform apartment owners, contractual partners, and registered users in the system. With this module, newsletters can be easily created, customized, and sent out, primarily for sharing information related to location management. The intuitive interface of the newsletter system allows users to easily select recipient groups. With this module, companies can improve the management of their customer relations and ensure that the necessary information reaches users on time.

Benefits ...

• Targeted Information – Users can easily select recipient groups, ensuring that the right messages reach the right people.

• Operational Announcements – The module allows for the efficient sharing of information related to operational tasks, such as maintenance schedules or rules for common area usage, among users.

• Proactive Notifications – Users can be promptly notified about changes related to building operations, such as maintenance work, repairs, or renovation projects, helping them avoid unexpected inconveniences.

• Event and Meeting Announcements – The module enables the efficient advertisement of events, meetings, or general assemblies related to the building, ensuring that all concerned parties are informed on time about important meetings.

Through the Newsletter module, operators can easily and efficiently keep in touch with apartment owners and partners, ensuring that the necessary information reaches registered users in the system on time.

The Form module allows the creation and management of custom forms needed for facility management and administrative tasks. The module enables the design of customizable forms, which can be used for any data collection needs. It ensures that the relevant information related to various facility management processes is recorded accurately and transparently, supporting efficient operations.

Benefits ...

• Customizable Forms – Custom forms tailored to specific needs make it easy to handle any data collection tasks related to facility management or administration.

• Automatic Data Processing – The system processes incoming data via forms immediately, enabling quick responses and instant task initiation.

• Simplified Data Collection – Users can easily fill in the necessary information, reducing manual administrative work and increasing efficiency.

The Form module allows you to easily create custom forms that simplify and speed up data collection. By using it, you can significantly reduce administration while efficiently managing incoming information.

The Cleaning module offers a modern solution for managing and supervising cleaning processes. With the associated mobile application, rooms can be quickly and easily identified using QR codes. Cleaners can easily record completed tasks in the app, significantly simplifying their work and reducing administrative burdens.

The module allows responsible personnel to track cleaning processes in real-time. The completion of tasks can be verified and recorded with a single click, ensuring the accuracy and timely completion of the work. This module greatly contributes to making cleaning processes more efficient, improving quality assurance, and increasing transparency.

Benefits ...

• QR Code-Based Room Identification – Quick and accurate identification that simplifies task assignment and tracking.

• Real-Time Tracking – Responsible personnel can immediately verify the completion of cleaning tasks using the app.

• Paperless Process – Digital record-keeping reduces paper-based administration, increasing efficiency.

• Flexible Task Management – Recording and tracking cleaning tasks is easily manageable, helping optimize resource utilization.

This module ensures that cleaning tasks are carried out quickly, accurately, and transparently, guaranteeing a high level of cleanliness and hygiene in the managed facilities.

The HOMEMASTER application offers a simple and fast solution for logging issue tickets using QR codes, without the need to install a separate application. You can also try the QR code-based reporting on our website. All you need to do is scan the QR code below using your smartphone. After scanning the code, a link will appear on your phone, which, when clicked, will open a mobile form. By filling out the form, the data related to the issue will be submitted to the software's issue ticket module, which can be queried in the demo application using the issue ticket query button located at the bottom of the page.



This solution is particularly practical for hotel guests, as it does not require installing a separate app. Based on practical experience, users only install applications if they use them at least 3-5 times a week. QR code-based reporting offers a convenient and fast alternative, allowing guests to efficiently report their requests or issues.